The Promotion of Access to Information Act 2 of 2000 (PAIA) gives people a process for requesting access to records where the legal requirements are met.
Our formal PAIA Manual should describe the records we hold, records that may be available without a formal request, the categories of personal information we process, how to submit an access request, applicable fees and available remedies.
To request access to a record, contact our Information Officer using the contact details published on this website and use the prescribed PAIA request form where required.
The Information Regulator publishes the PAIA guide, forms and private-body manual template. Our final manual should be reviewed and made available in the manner required by law.
Questions or requests